Everyone loves a sudden response. And if you combine ‘friendly/easy’ attitude with it, it’s the recipe for success. With the unprecedented growth of social media, it has become easier for companies to offer top notch customer support/service to all the users/customers. Social media presence is no more just an option for any consumer companies. If I am not wrong, it has already become the most favorite medium for communication between B2C.
Once you’re already on social media, what next? Creating a loyal customer base is the key. You need to build a crowd that loves you & have the capability to give you revenue in return.
It’s something that takes a lot of effort, but it’s certainly gettable. Here are a few points which will help you in doing so:
Show Your Human Side
People tend to interact more with real human beings rather than interacting with a robot. Show…
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