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Adding Chatbots to your Customer Engagements: The Benefits…

Corporate_Chatbots.jpgIf you run a business where you communicate with masses, chatbots can add value to interactions with your audience. Let’s go over the most important and beneficial aspects of chatbots to business for improvement of customer engagement:

  • Chatbots can be used for customer satisfaction. Problem solving conversations and effective guidance & assistance will have the positive effect on customer relations.
  • The digital age’s customers love personalization. So chatbots give them one-on-one communication chances they look for. These types of customers will feel closer to the brand if they are treated as “individuals”.robot-type.jpg
  • A chatbot provides real time and instant interactions. It can be used as the fastest response channel when communicating with the customers. This can lead to time and cost savings.
  • Due to their flexible infrastructure, chatbots can be easily integrated with other channels that brands use to improve engagement. For example, a customer can start a conversation about a reservation with the chatbot and then can be leaded to an online purchase page easily.
  • A chatbot itself is an active data collector on customer behaviors. Thus, scalable and better manageable communication can be constructed based on this meaningful data derived from real time conversations with the customers.
  • Experiences are enriched with the active involvements of brand ambassadors. You may consider chatbots as brand representatives that have a real time interactions with the customers. Adding an interactive channel to your system will provide another alternative for your audience.

Scimitar Global Services Limited in partnership with ODC  is offering  SmartMessage Marketing Platform – An Omnichannel platform (email, SMS,push,social media,chatbots…) for your business.

Click here to Book for a demo with our team on SmartMessage Marketing Platform but you can just try the facebook SMConnect banking BOT from your facebook profile.  We are available for further scoping session and implementation if you are happy with it. Chatbots-pic

Use key words : “creditcard”, “complaints”, “Autoloan” , “Transfer”, “Balance” etc.

You are not required to install any app! Just click and chatbot!  Please remember its a BOT not a Human being

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Thank you😘😘😘

Twitter: http://twitter.com/scimitargsl

Facebook: http://www.facebook.com/scimitarglobalserviceslimited

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LinkedIn: https://www.linkedin.com/company-beta/10966281/

 

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Call Center Solutions, Contact Center Solutions, Entrepreneurship, Microsoft Modern Business Solutions, Queue management, Small Business, Training , Development and Empowerment, Video Engagements and Conferencing Solution

Who we are and Why we are here!

Hi, my name is Chinedum Amachi , I am the MD/CEO of Scimitar Global Services Limited (SGSL).  I am a business solutions professional with over 12 years experience across Telecoms, ICT, BPO and engineering fields. wd.jpg I have worked with and led teams in accomplishing milestones in demanding environments.

Scimitar Global Services Limited (SGSL) was birth in December 2013 as one of the vessels to our treasure Island and we just set sail. Our voyage started officially in January  2016,  while I was in paid employment and by January 2017, I decided to go fully to grow the business to full potential. A decision i should have taken by January 2016.

Why am I here? Simply put, “To share value adding contets of our modern business solution to you”. So this is one of my “P” mixes; a channel to connect you with value adding contents on our modern business solutions for your business.

So I will be sharing best fit and value adding contents from SGSL about leveraging technology for your business as designed by our OEM partners. OEM actually stands for Original Equipment Manufacturers, the owners of the software application we carry.  I am hoping that you will see some value solutions that matches your pain points  and you will contact SGSL for scoping, implementation and support at it were.

Here are our value adding solutions to your business:

Microsoft Dynamics 365 (Sales force Automation, Complaints Management , Marketing management and Social Listening. )Microsoft 2.jpg

 

Contact Center Solution  (for Inquiries, complains management and Telemarketing)

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Video Engagement Solution (conferencing, Online meeting , Diaspora support)

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SmartMessaging Omni-marketing Platform ( SMS, email, Chat, social media)

SGSL SmartMessageMarketingPlatform_CHATBOTS

Queue Management Solution

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Automated Transport Management Solutions (No 1 Online Bus Booking automation)

Ticket 1

As your systems Integrator and modern business solutions partner, i promise to provide you with technology driven solutions to improve your sales revenue and customer loyalty to your business and sector.  our model of engagement will give you more time to focus on your core business; facing other pressing needs for your satisfaction while we support you.

Our team of professionals (both local and foreign) are trained to look at the entire business and to design solutions that are specifically suited to your unique business needs within our technology and solutions space.

As the captain, my responsibilities are to launch, grow and support the SGSL brand, build business strategies and relationships with strategic direction, performance and sustainable development to maximize revenue generation for SGSL, our technology partners and you our customers.

Our vision is to be your to go-to partner for Microsoft Business Solutions and Contact Center applications. Contact us today : info@scimitarglobalserviceslimited.com

 

For personnel development and training, please fee free to invite me for your strategic Sales and Marketing development sessions. nasme 1I am available for training services for your  sales,  marketing and customer service teams both at management and shop floor levels.

Values proposition in our training engagement are :

  • lead generation and Client relationship in sales and  marketing,
  • Corporate affairs and Administrative functions across target markets and businesses
  • Strategy development and management
  • Corporate Sales
  • Key account management
  • Customer relations and retention management
  • Problem solving strategy

I am a call away. Just dial 08035510280 or send a mail to info@scimitarglobalserviceslimited.com

Also get connected with our Social media Pages. Kindly Like and share, follow and Re-tweet our posts.  You stand a chance to win a mobile phone. Thank you😘😘😘

Twitter: http://twitter.com/scimitargsl

Facebook: http://www.facebook.com/scimitarglobalserviceslimited

Google: https://plus.google.com/scimitarng

Instagram: https://www.instagram.com/scimitarglobalservices

LinkedIn: https://www.linkedin.com/company-beta/10966281/